Currently, Puzzle & Dragons supports Android versions 4.4 - 9.0. Please note that the game is not yet compatible with Android 10Q, but we are aware of this issue. Upgrading your device to Android 10Q will cause Puzzle & Dragons to crash upon launch, rendering it unplayable.
Android 10Q compatibility will be addressed in a future update. Further information will be announced here as details become available, but in the meantime please refrain from updating to Android 10Q if you wish to continue playing Puzzle & Dragons.
We apologize for the inconvenience and appreciate your understanding and patience.
*If you have questions regarding your device’s current operating system in use or on how to update it, please contact Google or the device manufacturer. *Please perform operating system updates at your own discretion.