As previously announced on 7/17 (Fri), we have confirmed that there was an error in the 100 Free Super Godfest Pulls! announcement posted on 6/26 (Fri).
We have surveyed the number of accounts that were affected by this error, and compensation has been determined for the mistake.
Any player who logged in Puzzle & Dragons from 7/13 (Mon), 4:00 AM - 7/13 (Mon) 3:59 PM (UTC-8) but did not log in between 6/26 (Fri), 7:00 PM - 7/13 (Mon), 3:59 AM (UTC-8) will receive the 100 Free Super Godfest Pulls as compensation.
Only accounts that have not already received their 100 Free Super Godfest Pulls during the original distribution period of 6/26 (Fri), 7:00 PM- 7/13 (Mon), 3:59 AM (UTC-8) are eligible for this compensation.
Additionally, these compensatory 100 Super Godfest Pulls are subject to our additional Second Chance bonus as well. To qualify for these Second Chance pulls, compensated players must meet the following criteria:
Be one of the affected accounts who has received the 100 Super Godfest Pulls compensation in-game mails.
Open and receive all the rolls in all 10 compensation mails by 7/28 (Tue), 11:59 PM (UTC-8).
Achieve player rank 10 or higher by 7/28 (Tue), 11:59 PM (UTC-8).
As with our previous Second Chance bonus, these additional pulls will be distributed following a survey of all compensation pull results.
Please see our recent 100 Free Super Godfest Pulls Second Chance! announcement for the full details regarding these additional pulls: https://bit.ly/3j8cYK0
The compensation will be delivered via in-game mail, beginning on 7/20 (Mon), 9:00 PM (UTC-8)
We sincerely apologize for any confusion this may have caused and appreciate your understanding.
Thank you for playing Puzzle & Dragons.