
Notice Regarding an Issue with + Points in a Dungeon Shop Dungeon
8/21/25
We have confirmed an issue in the ongoing Glowing Horizon Event, specifically in “Dungeon Shop Day-by-Day Lineup Available for a Limited Time!,” where + Points did not drop when clearing the Dungeon Shop Dungeon, TAMA+ Carnival-Solo/No Dupes sold on 8/17 (Sun).
The following measures have been taken for the affected players.
▼Affected Dungeon Shop Dungeon
TAMA+ Carnival-Solo/No Dupes
▼Compensation
We have distributed + Points corresponding to the number of times the affected dungeon was cleared between 8/17 (Sun) and the start of maintenance.
▼Affected Duration
8/17, 0:00 - Until the start of maintenance on 8/18, 18:00 (UTC-8)
*The compensation will be sent via in-game mail and will have expiration dates.
*Please note that compensation cannot be claimed after the availability period.
Additionally, the affected dungeon will also be available for purchase on 8/24 (Sun). We have confirmed that the dungeon will function correctly, including the + Point drops.
We sincerely apologize for any confusion and inconvenience this may have caused and thank you for enjoying Puzzle & Dragons.