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Notice Regarding an Issue with + Points in a Dungeon Shop Dungeon

8/21/25

We have confirmed an issue in the ongoing Glowing Horizon Event, specifically in “Dungeon Shop Day-by-Day Lineup Available for a Limited Time!,” where + Points did not drop when clearing the Dungeon Shop Dungeon, TAMA+ Carnival-Solo/No Dupes sold on 8/17 (Sun).

The following measures have been taken for the affected players.


▼Affected Dungeon Shop Dungeon

  • TAMA+ Carnival-Solo/No Dupes


▼Compensation

We have distributed + Points corresponding to the number of times the affected dungeon was cleared between 8/17 (Sun) and the start of maintenance.


▼Affected Duration

8/17, 0:00 - Until the start of maintenance on 8/18, 18:00 (UTC-8)


*The compensation will be sent via in-game mail and will have expiration dates.

*Please note that compensation cannot be claimed after the availability period.


Additionally, the affected dungeon will also be available for purchase on 8/24 (Sun). We have confirmed that the dungeon will function correctly, including the + Point drops.


We sincerely apologize for any confusion and inconvenience this may have caused and thank you for enjoying Puzzle & Dragons.

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