top of page

Notice from the Puzzle & Dragons Team


To address the recent issue that certain players experienced involving Multiplayer Rooms not displaying properly when sharing a room with Friends and the unscheduled maintenance, all players who created an account prior to 8/15 (Wed), 1:30 AM (UTC-8) will be compensated with 1 Magic Stone.

Players that purchased a Coin Dungeon an hour prior to the maintenance start time, 1:30 AM (UTC-8), will be compensated with an amount of Coins equaling the dungeon’s cost. In-game mail dungeons that were active during the maintenance will be sent to players via in-game mail as compensation. The compensated dungeons will have a time limit of 1 hour.

Compensation distribution dates are listed below: - 1 Magic Stone: 8/16 (Thu), 4:00 AM - 8/18 (Fri), 3:59 PM (UTC-8) - Coin refund for purchased Coin Dungeons: 8/15 11:00 PM (UTC-8) - In-game mail Dungeons active during the maintenance: 8/15 11:00 PM (UTC-8)

We sincerely apologize for the inconvenience and appreciate your understanding.

Thank you for playing Puzzle & Dragons.

Notes: *Players will be unable to claim the 1 Magic Stone compensation after the distribution period has ended. *Coins and in-game mail dungeons will be sent to players directly via in-game mail. *Gifts via in-game mail have expiration dates. When an in-game mail expires, attached monsters, Magic Stones, Dungeons, Coins, and any points such as Pal Points will become unredeemable. For more details on in-game mail expiration dates, see here: https://bit.ly/2AhoSKh *Players will not receive a first time clear Magic Stone for from the in-game mail compensation dungeons.

bottom of page